How Mall of America Is Using Chatbots And Robots To Connect With Holiday Shoppers
"It is important for us to find new ways to surprise and delight our guests while also creating a seamless customer journey,” said Sarah Townes, VP of Marketing for Mall of America.
By David Kaplan, Dec 7th
OpenTable Booking Insights Promises To Make Reservations More Manageable For Restaurants
By David Kaplan, May 16th
Think With Google: 53 Percent Of Smartphone Users Don't Have Their Favorite Brand's App Installed
By Lauryn Chamberlain, May 16th
Can Uber Make Burger-Delivery-By-Drone A Real Thing?
By David Kaplan, May 15th