Amazon To Open Its First Fulfillment Center In New York To Expand Faster Delivery
The move comes as Amazon expands its Instant Pickup and Whole Foods integration.
Amazon is moving aggressively to expand its promise of near-immediate delivery and physical pick-up options for its online shoppers by rapidly opening up fulfillment centers in major cities.
“We are excited to bring our first fulfillment center to New York and work alongside the state’s incredible workforce,” said Sanjay Shah, Amazon’s vice president of Customer Fulfillment, in a statement. “The support of local leaders has been instrumental in our ability to come to New York, and we are grateful for the welcome we’ve received to bring thousands of new jobs with benefits starting on day one.”
The fulfillment center comes a few months after the opening of Amazon opened its first brick-and-mortar bookstore in New York City as a showcase for its online/offline ambitions.
Amazon On The Move
Amazon employees at the 855,000-square-foot Staten Island fulfillment center will work alongside robotics to pick, pack and ship customer items such as household essentials, books and toys.
With the creation of its latest fulfillment center, which is coming to Staten Island, NY, coupled with the closing of its $13.7 billion acquisition of Whole Foods, Amazon’s pressure on established brick-and-mortar businesses’ omnichannel strategies is apt to be felt even more acutely as the holiday season approaches.
Over the summer, Amazon has expanded its discounts and two-day shipping with its Prime membership option, and has just heralded its Instant Pickup option, retailers have turned to one advantage they still possess — at least for the moment — in relation to Amazon: proximity to their customers and known inventory, which makes it possible to offer the ultimate convenience of letting someone click “buy” and then having it brought to them within a few hours.
Meanwhile, Amazon’s instant-pickup has already begun in Los Angeles, Atlanta, Berkeley, CA., Columbus, Ohio, and College Park, Md. Initially, the items available with Instant Pickup include snacks, drinks and electronics, as well as some of Amazon’s most popular devices.
Amazon’s latest offering represents an expansion of the same-day pickup service at the 22 locations it began opening in 2015. These same locations will serve as Instant Pickup depots for Amazon Prime customers.
While available for free to Prime and Prime Student members, the program strikes at the heart of what has so far remained brick-and-mortar brands’ clear advantage over e-commerce: immediacy.
New York represents one of its biggest tests.
Rivals like Target have been getting ready for the challenge. For example, Target’s purchase of San Francisco-based transportation tech company Grand Junction last month is designed to better position it against Amazon’s speedy delivery.
Grand Junction’s software platform is used by retailers, distributors, and “third-party logistics providers to manage local deliveries through a network of more than 700 carriers
Target and Grand Junction have currently been working on a same-day delivery pilot program for the Target store in New York’s Tribeca neighborhood. By 2018, Target plans to roll out same-day delivery to unspecified major cities, said Arthur Valdez, Target’s executive vice president, chief supply chain and logistics officer.
Target’s move follows similar tests by Walmart. In addition, same-day, app-based grocery delivery platform Instacart has lately been racking up partnerships with Costco, Key Food, CVS, and others.
The trend towards same-day delivery is becoming a wider retail imperative not reserved for discount shopping and food service.
Earlier this month, Office Depot announced its same-day delivery program. The initiative kicks off on August 28 in Atlanta, Georgia and Los Angeles, California; and on September 6 in Ft. Lauderdale/Miami, Florida.
“With our new same-day delivery and our omnichannel approach, we are utilizing our retail stores as assets and part of our supply chain to give our customers the best possible experience,” said Office Depot CEO Gerry Smith.